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American Training is a non-profit Human Services agency proudly recognized by The Boston Globe as a Top Place to Work in Massachusetts and nationally by USA Today. We’re known for our innovative, values-driven workplace culture powered by our WOW! Magic Culture. This Award is a testimony to the creative talent, knowledge and experienced Colleagues we have on our team.

This is an exceptional opportunity for an HR Generalist who is friendly, enthusiastic and creative and who can make a positive impact in supporting our unique WOW! Magic Culture. In this role, you’ll help us to provide exceptional customer service to over 450 amazing Colleagues throughout the organization while supporting our mission of Bringing Out the Best in Everyone We Touch, Because Every Life Matters.

We are looking for someone that has a passion for people, collaboration, energy to go the extra mile, and embraces our unique WOW! Magic culture in the development of human resource programs in line with our creative and fun work environment.

Employee Relations:

Foster positive employee relations by proactively working with managers to resolve issues, advising management on decisions affecting Colleagues, and handling employee relations matters such as counseling, involuntary terminations, and exit interviews.
Provide exceptional customer service in all Colleague interactions, including preparing offer letters and separation notices, ensuring a professional and supportive experience throughout the employment lifecycle.

Policies and Compliance:

Assists in development and implementation of Colleague policies and procedures and partners with VP, People & Culture to maintain Colleague handbook.
Train Colleagues and Managers proactively on HR policies and best practices.
Works closely with the VP of People & Culture on daily HR matters and issues.

Training & Development:

Collaborate with VP, People & Culture to assess needs, design, develop, and implement Management training programs to increase the capabilities of our Managers and achieve company objectives.
Incorporate WOW! Magic culture into the development of ALL training programs and processes.

Benefits and Payroll:

Provide backup support in the processing of all payroll functions.
Supports the coordination of annual open enrollment, including claims resolution, and communicating benefits information to Colleagues.
Develop reports utilizing our systems and analyze data to present information to the management team.

WOW! Magic Culture and Values:

Participate and manage the facilitation of survey’s for Colleagues feedback.
Embrace our mission and values in everyday communications and interactions. Bring Out the Best In Everyone We Touch because Every Life Matters.
Ability to implement WOW! Magic Principles and bring fun and entertainment to the People & Culture branch and the company as a whole.

REQUIRED SKILLS:

Bachelor’s Degree Preferred. SHRM Certification a plus
Knowledge of federal, state and local employment laws and regulations.
Ability to multi-task, prioritize and be flexible with changing business needs in a team environment.
Excellent communication skills, interpersonal skills, ethics, and cultural awareness.
Resourceful, problem-solving aptitude and thorough knowledge of HR procedures and policies
Advanced knowledge of MS Office, Paycom HRIS System a plus, but not required. and comfortable learning new technical systems as needed
Strong planning, organization, and project management skills including ability to multi-task and prioritize workload.

PHYSICAL DEMANDS AND WORK ENVIRONMENT: Must be able to lift and /or carry such articles as training supplies, files, and records. Must be able to drive to various sites. Hours are 8:00 am 4:30 pm. Must be able to work additional hours when needed.

American Training, Inc. offers a competitive benefits package; medical and dental insurance, short- and long-term disability, vision, life insurance, generous earned time off, paid holidays and vacation, a FUN work environment, and much more.

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